FAQ – NoScope.GG

Below you will find answers to the most common questions about using NoScope.GG.

If your question is not covered, contact us at:
[email protected]

1. What is NoScope.GG?

NoScope.GG is a digital marketplace where users can:

Log in with their Steam account
Purchase virtual Coins
Use Coins to buy in-game skins

NoScope.GG is not affiliated with Valve Corporation or Steam.

2. How do I create an account?

You do not create a traditional account.

To use NoScope.GG:

Click “Log in with Steam”.
Authenticate using your Steam account.
Accept the Terms of Service.

Your NoScope.GG account is linked to your Steam account.

3. Do I need to be 18 years old?

Yes.

You must be at least 18 years old to use NoScope.GG. We may conduct age or identity verification on a risk-based basis.

4. How do I buy skins?

Log in with Steam.
Purchase Coins.
Select the skin you want.
Confirm your purchase.
Accept the trade offer on Steam.

The skin will be delivered via the Steam trade system.

5. How do Coins work?

Coins are NoScope.GG's virtual currency.

Coins are used to purchase skins.
Coins have no monetary value outside NoScope.GG.
Coins are non-transferable and non-redeemable for cash.

6. What payment methods are supported?

Available payment methods may include:

Debit and credit cards (e.g., Visa, Mastercard)
Other supported payment providers

Available options are shown at checkout and may vary by country.

7. Are refunds possible?

In general, no.

Once Coins are credited or skins are delivered, purchases are final.

Under EU consumer law, the right of withdrawal does not apply once digital delivery has begun and you have consented to immediate performance.

Limited exceptions may apply in cases of technical errors. See the Refund Policy for details.

8. How long does delivery take?

Most skin deliveries are completed within minutes after purchase.

However, delays may occur due to:

Steam trade restrictions
Steam outages
Account limitations
Security checks

If delivery has not occurred within a reasonable time, contact support.

9. Why is my transaction pending or delayed?

Transactions may be delayed due to:

Payment verification
Fraud prevention checks
Risk scoring or monitoring
Steam trade restrictions

In some cases, we may request identity verification before completing the transaction.

10. Why was my account suspended?

Accounts may be suspended for:

Violation of the Terms of Service
Fraud or suspected fraud
Chargebacks or payment disputes
Circumvention of geographic restrictions
Suspicious transaction activity

If you believe a suspension was made in error, contact support.

11. Can I use a VPN?

Use of VPNs or other tools to bypass geographic or risk controls may result in account suspension.

Access from certain jurisdictions may be restricted.

12. What happens if I file a chargeback?

If a chargeback or payment dispute is filed:

Coins or skins may be removed;
Your account may be suspended;
Further action may be taken in accordance with the Terms of Service.

If there is an issue with your purchase, contact support before contacting your payment provider.

13. Are my payments secure?

Yes.

Payments are processed by secure third-party providers. NoScope.GG does not store full payment card details.

We use monitoring systems to detect fraud and protect users.

14. Is NoScope.GG affiliated with Steam or Valve?

No.

NoScope.GG is an independent platform and is not affiliated with, endorsed by, or sponsored by Valve Corporation or Steam.

15. What if Steam places a trade hold on my account?

Steam may apply trade restrictions or holds based on its own rules.

NoScope.GG cannot override Steam trade restrictions. You must resolve such issues directly within Steam.

16. How do I contact support?

For all inquiries, including account, transaction, or verification issues:

[email protected]

Please include:

Your Steam ID
Order or transaction ID (if applicable)
A clear description of the issue

17. In which countries is NoScope.GG available?

Worldwide but availability may vary by jurisdiction.

Access may be restricted in certain countries due to legal, regulatory, or risk considerations.

18. How is my personal data handled?

Personal data is processed in accordance with the Privacy Policy and applicable EU and Estonian data protection laws.

For privacy-related questions, contact:
[email protected]